Studio Policies

Cancellations

With consideration of all our guests and myself, we have implemented a 24-hour cancellation policy. No call / no show reservations will be charged full price for the services and time reserved.

Service Adjustments

My goal is that you love your look - period. Guests may contact me within 3 days of their service(s) for any changes that they require. I do not offer refunds on services, but I'm happy to make things right for you within 7 days of the original service. If you request/require an additional service to achieve your desired look - and you did not originally receive that service - you will be charged full price for the service.

Returns & Exchanges

I offer full exchanges on all products purchased from my studio. If for any reason you are not satisfied with your new product I will exchange it for something that better suits your needs. Returns on hair care products will be given full credit towards the purchase of another product. We cannot offer a return or exchange of custom ordered hair extensions, toppers, hair pieces etc.

Method of Payment

I accept cash, Zelle, Venmo and all forms of credit cards.

Children & Pets

For everyone's safety please do not bring pets (only service animals) or children with you to your appointment, unless they are receiving a service. It will make everyone’s salon visit more enjoyable!

Inclement Weather

I reserve the right to reschedule appointments due to bad weather. These appointments will have priority among rescheduling.